Zotero's citation plugin will not work in SDSU MS 365 accounts. Only approved plugins are available to students. However it can be used in personal Office 365 accounts as well as the desktop version of Office.
You can create citations and bibliographies from within Zotero:
Another option is to use the plugin for Microsoft Word. The Zotero plugin for Word will be installed automatically when you download Zotero. It will appear as a tab on the Word toolbar. To take full advantage of the plugin:
Add/Edit citation | Add a new citation or edit an existing citation in your document at the cursor location. | |
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Add/Edit bibliography | Add a new citation or edit an existing citation in your document at the cursor location. | |
Document preferences | Open the Document Preferences window, e.g. to change the citation style. | |
Refresh | Refresh all citations and the bibliography, updating any item metadata that has changed in your Zotero library. | |
Unlink citations | Unlink Zotero citations in the document by removing the field codes. This prevents any further automatic updates of the citations and bibliographies. Note that removing field codes is irreversible, and should usually only be done in a final copy of your document. |